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Acute Feedback

Capture, manage and analyze customer feedback seamlessly from Intercom.

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Capture feedback from Intercom conversations

Acute gives teams a simple system to capture customer feedback from Intercom conversations. The customer information is linked to the feedback so your team has all the valuable context at hand.

View customer feedback in Inbox

Know what features customers have already suggested and are important to them when talking to them, directly from the Intercom conversation.

Collect feedback through Intercom Messenger

Let customers make suggestions and vote on features directly from Intercom's Messenger widget. This makes it super easy for your customers to give feedback so you'll gain more insights, with no effort, and in a single and organized place.

Share your roadmap

Keep users engaged and loyal by being transparent with your roadmap and showing constant progress, right inside your Intercom Messenger.

Prioritize the needs of your most important users

Discover the needs of your most important users with user segmentation based on Intercom data. See what matters most to what customers and why, and prioritize feature requests to drive business goals.

Close the feedback loop

Notify users when a feature request has been released with automated email notifications.

Try Acute today

Completely free for your first 20 suggestions.

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