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Acute gives teams a simple system to capture customer feedback from Intercom conversations. The customer information is linked to the feedback so your team has all the valuable context at hand.
Know what features customers have already suggested and are important to them when talking to them, directly from the Intercom conversation.
Let customers make suggestions and vote on features directly from Intercom's Messenger widget. This makes it super easy for your customers to give feedback so you'll gain more insights, with no effort, and in a single and organized place.
Keep users engaged and loyal by being transparent with your roadmap and showing constant progress, right inside your Intercom Messenger.
Discover the needs of your most important users with user segmentation based on Intercom data. See what matters most to what customers and why, and prioritize feature requests to drive business goals.
Notify users when a feature request has been released with automated email notifications.
“Acute has helped us understand what our customers really care about and double down on that.”
Serge, Founder at Burner Mail
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